Customer Data Platform (CDP) has become one of the most popular technologies among various types of…
Tag: Customer Journey
Business Talk Show on Astro
How to strive in the new era of retail? How to leverage data to learn more…
The MarTech & Data Mindsets for Startups
Giving back to the startup community on a beautiful Sunday! I was giving a talk on…
A Milestone for Antsomi
What a milestone for us: Antsomi was recognised in “Now Tech Report for Customer Data Platforms…
Managing Customer Data in the MarTech Era
It was an honour to be invited by The Chartered Institute of Marketing Malaysia (CIMM) to…
The Challenges & Opportunities in the New Retail Era
How retailers should transform their businesses in the new era of retail? Thanks to Oriental Daily…
Webinar for Omnichannel Retail
Thanks to SmartOSC and Adobe for the invite to feature me as one of the speakers for the webinar titled…
Offline to Online: How to Digitally Transform Your Retail Business & Drive In-Store Sales
Amazon AWS team successfully organized its Tech Talk Series episode 4 with the topic of “Offline…
The 10 Ways to Build a Data-driven Customer Journey
What are the 10 ways to build a data-driven customer journey? I was invited by IJM…
Messaging-based Automation: Transforming CX across Different Messaging Channels
How messaging-based automation transforms customer experience across different messaging channels? I shared this in Marketing Magazine‘s…