It was an honour to be invited by The Chartered Institute of Marketing Malaysia (CIMM) to…
Tag: Customer Journey
The Challenges & Opportunities in the New Retail Era
How retailers should transform their businesses in the new era of retail? Thanks to Oriental Daily…
Webinar for Omnichannel Retail
Thanks to SmartOSC and Adobe for the invite to feature me as one of the speakers for the webinar titled…
Offline to Online: How to Digitally Transform Your Retail Business & Drive In-Store Sales
Amazon AWS team successfully organized its Tech Talk Series episode 4 with the topic of “Offline…
The 10 Ways to Build a Data-driven Customer Journey
What are the 10 ways to build a data-driven customer journey? I was invited by IJM…
Messaging-based Automation: Transforming CX across Different Messaging Channels
How messaging-based automation transforms customer experience across different messaging channels? I shared this in Marketing Magazine‘s…
The 3 Key Stages to Build a Data-driven Customer Journey
What are the 3 key stages to build a data-driven customer journey? I shared this at…
The Launch of Antsomi
Today, my partner, Dinh Le Dat, and I announced the launch of a new regional marketing…