Messaging-based Automation: Transforming CX across Different Messaging Channels

How messaging-based automation transforms customer experience across different messaging channels? I shared this in Marketing Magazine‘s…

The 3 Key Stages to Build a Data-driven Customer Journey

What are the 3 key stages to build a data-driven customer journey? I shared this at…

Digital Marketing Trends Post COVID-19

I just moderated another webinar with the amazing panelists, including Charles Gregory, Nina Sharil Khan, and Tze Khay Voon,…

Business B.A.R

Apart from my day job, this started my September – speaking to Rotary International members from…

Leverage Social Media to Accelerate Your Business

How to leverage social platforms to accelerate your business? Malaysia Digital Economy Corporation (MDEC)‘s inaugural SME…

Dream Factory 2020

This is my 4th time participating as one of the mentors and judges for the Dream…

Panel: Where is Advertising Headed?

Where is advertising headed? Will advertising-led business models survive? What is the future of Programmatic? Are…

Personal Branding on Social Media

How could personal branding on social media help startup founders and non-profit organizations? I spent this…

Digital Transformation: Start Small & Aim Big

Digital Transformation is a journey. You have to start small and aim big. We had a…

Why Malaysia is the gateway to Southeast Asia?

Why Malaysia is the gateway to access the 600 million people in Southeast Asia? MyStartr &…