Messaging-based Automation: Transforming CX across Different Messaging Channels

How messaging-based automation transforms customer experience across different messaging channels? I shared this in Marketing Magazine‘s…

The 3 Key Stages to Build a Data-driven Customer Journey

What are the 3 key stages to build a data-driven customer journey? I shared this at…

Digital Transformation: Start Small & Aim Big

Digital Transformation is a journey. You have to start small and aim big. We had a…

SOBA SMEBiz Webinar: Digital Commerce for Sustainability

My 1st webinar on Zoom and Facebook Live! Thanks to The Star for the invite as a moderator…

Malaysia Internet Business Summit

I was invited by Malaysia Internet Business Summit as one of the panelists to share my…

Programmatic Malaysia: What’s next for Programmatic?

I was invited to moderate a panel discussion titled “What’s next for Programmatic?” in the inaugural…

Digital Trends Forum 2018

I participated in Sin Chew Media Group’s MCIL Digital Trends Forum 2018 as one of the…

Creation of Digital Free Trade Zone (DFTZ) in Malaysia: Challenges & Opportunities

I was invited by ASLI (Asian Strategy & Leadership Institute) as a moderator for a panel…

Asian Digital Marketing Forum

I was honoured to be invited by Sin Chew Media Group Berhad/MCIL Multimedia as speaker/moderator/panelist for…