Tag: CX

Events

Messaging-based Automation: Transforming CX across Different Messaging Channels

October 28, 2020
Serm

How messaging-based automation transforms customer experience across different messaging channels? I shared this in Marketing Magazine‘s…

Events

The 3 Key Stages to Build a Data-driven Customer Journey

October 27, 2020
Serm

What are the 3 key stages to build a data-driven customer journey? I shared this at…